Research conducted in MIT's Human Dynamics Laboratory showed that 50 percent of team performance is attributed to the way teams communicate.
Reporting the findings in HBR's The New Science of Building Great Teams, the study's lead author, Alex "Sandy" Pentland, said the research team wanted to find the "it factor" in team performance. The laboratory identified group dynamics that characterize high-performing teams.
As Pentland said, "...we found that the best predictors of productivity were a team's energy and engagement outside formal meetings." The researchers' vision is that teams can be taught how to strengthen the energy, creativity, and shared commitment to far surpass other teams.
At Glip, the new team collaboration platform launched this year has taken this research to heart. The communication in Glip stems from continuous text and video chat among other team activities, like task management right in the activity stream.
Co-founder Claudio Pinkus says the voracious communication patterns that excel in Glip are generated by creative agencies and teams who require real-time participation.
What I like about Glip? You don't have to think about how it works, which is the statement Pinkus had said that drove my curiosity.
See the profile, Glip for Greater Team Collaboration.
Image copyright Lester Lefkowitz/Getty Images
Forrester Consulting was recently commissioned by Actiance to study the effects of social network policies to meet privacy, security and compliance standards.
The majority of 51 North American enterprise decision-makers said yes they have written policies in place but more than half of these people have indicated policy constraints limit adoption and value of enterprise social. For further information, you may obtain a copy of the Forrester report.
A compliance technology underpinning may be the answer. Actiance, a leader in compliance management solutions developed a product called Vantage that builds a compliance monitoring layer to capture data -- independent of the user.
Users of internal social networks or on social media sites may applaud this new approach since it provides the freedom to communicate, while at the same time, doesn't compromise their company's confidentiality policies.
Hampered by regulatory policies, users of social (internal and external) can now have their cake and eat it, too. Read more how Actiance Vantage helps companies stay compliant.
Photo copyright Getty Images
Charles Darwin's vision of evolution is still the key to life, Smithsonian Magazine's Thomas Hayden wrote several years back. One of the central ideas of Darwin's work is that species change over time in response to natural selection.
Teleconferencing systems used to bring people together for daily and weekly meetings. Within an organization's campus and to extend to multiple locations, the ability to reach people via teleconferencing still works, but I have to question whether teleconferencing alone is truly effective in today's times. Conference call technologies have evolved, now can we adapt?
For people who can't meet face-to-face, teleconferencing alone lacks the most visible behavioral responses. Take for example the smile or a simple nod as the basic form of acknowledgement when someone speaks. Without these visual cues and energy vibe, the meeting dynamics may be altered. How do you infuse a teleconference with these same vital attributes?
Video in web conferencing is the next logical step to evolve our conference calls. Video can not only give credibility to the speaker, but can turn meetings into more enlightened forms of participation.
Adobe Systems announced the next release of Adobe Connect version 9.2 that promises the single pod view of unlimited number of users in a video grid (as pictured), single video feed of the person presenting, and a new filmstrip to draw attention to specific speakers.
Read also about:
Now if we can just work on those mug shots. Let's suppose video of multiple participants can solve that.
Image courtesy of Adobe
Just goes to show you that beauty is in the eye of the beholder. If you're Anthony Burrill, I give praise to your new poster book, I Like It. What Is It?
Creativity comes in many forms, and Burrill found his niche in combining graphical images with upbeat rhythmic phrases.
In Burrill's poster book, the graphical communication that mimicks environmental issues are particularly striking:
Do What You Want! -- on the opposite page, the graphical images of a forest and cloud appear.
Oil & Water Do Not Mix -- on the opposite page, the graphical images of a rainbow over water appear.
The detachable posters, 11' x 18' can be hung in a college dorm or company break room, or wherever you may give inspiration to others.
Lucidpress is a new graphical and collaborative design app to help capture your creativity in the new world art forms, whether it be posters, digital flyers, or community newsletters. Check out my review of Lucidpress. And let me read about your creative book idea: send it by email or post in the comments.
Web-based software for business are using @mentions. As a social norm on Twitter and Facebook, there are advantages to using @mentions, in a similar way that can draw attention to someone else in online communication.
Announcements, project collaboration, and search for experts are among many ways that provide value and opportunity when you acknowledge others using @mentions.
Here are a few examples how acknowledging others can have a far reaching effect.
Cause: You mention @colleague as a subject matter expert to help on a project.
Effect: Your organization utilizes resources that drive business value.
Cause: The boss mentions @you as the point of contact on an important business account.
Effect: People in your organization will support your client success through you.
Cause: Your human resources manager mentions @you as giving birth to a new baby.
Effect: Your coworkers will fill in for you.
Cause: Executive management announces to @everyone that the company will sponsor carpooling.
Effect: Workforce attendance spikes.
Image copyright McMillan Digital Art/Getty Images
Organizations rely on web-based training, like webinars to save costs of travel and time away from other important business operations. Often webinars are conducted in a seminar format used for training and marketing purposes. But without engagement, webinars can fall flat.
It's the kiss of death when attendees sign off prematurely, expecting to grab a copy of the presentation after the event.
In our hyper-connected world, we're answering emails, texting, and doing everything but engaging with the webinar presenter. Technical sales consultant, Mark Bendell with AT & T says he is not engaged and subject to all the distractions that happen when he is sitting at his desk. "I would be curious to know what could be done to make webinars more engaging," says Bendell.
Guest author, Shelby Britton, an experienced marketer, has advice on webinar engagement. "The greatest content has no impact if no one is listening," says Britton. Read: Nine Secrets of Webinar Engagement Masters
To keep attendees engaged, consider this before you dive right into the technology you use. Read: Webinar Presenters Need to Ask Three Questions for Better Design and Technique
The kids table was a little different when I was growing up.
Smartphones and tablets in hand now, surely our children's appetites for using these devices to connect with their friends will be more important than what's served on the table. But we're in a different era. The thirst for knowledge is insatiable for many young children who will explore interests with friends and family, too.
I recently reviewed a new communication service called Slack that promises to deliver a no-nonsense approach to team communication.
When our children grow up with technology tools at their fingertips, it is just as important to instill the values of good communication, whether at home or at work.
During the holidays as the children gather around the kids table, let's share our gratitude for these important connections. So then we can direct our attention to the quality of conversation, something like you see in Slack.
Photo copyright Stephen Simpson/Getty Images
Online communities are quickly becoming natural breeding grounds for good data to emerge. Because Facebook is the de facto standard for social collaboration, the social software tools for the workplace that utilize similar technologies are fueling a plethora of good data.
Several online communities show the advantages of social collaboration and knowledge sharing while providing benefits of good data to their served communities.
NetApp is a network storage and data management company hosting a knowledge sharing platform reported at over 100,000 users. Trending content, user recognition programs, and a meeting place for Netapp business partners and colleagues provide a mix of social and knowledge sharing.
Celebrating Home is a direct seller of home decorating and entertaining products who launched an online community for 50,000 designers and consultants. In a surprisingly short time, Celebrating Home members could access daily inventory levels, ask questions in the community, and obtain a series of relevant content on the click of a link.
2degrees is a global community for sustainable business that connects people all over the world to share knowledge and best practices. Working groups in the field of supply chain management, for example, obtain valuable information from fellow members and guests through lively online discussions and public webinars.
Harnessing good data from social collaboration and knowledge sharing can help people solve problems, provide access to resources, and offer new ways to work better together. The results of accessible data will only get better - and people will likely enjoy their jobs much more using tools that are a part of their everyday lives.
Reaching the right people for information may not be easy in your organization and sometimes it can make sense to start fresh to create new content.
A cloud-based service, Bloomfire can help you do just that--create new forms of content, including video, and begin sharing knowledge within your organization. Bloomfire's recent upgrade expands integration with Salesforce.com, so your organization can help sales and support teams get answers.
The basis of knowledge management has to start with communication and collaboration, so sharing knowledge has a cause and effect. Studies have proven sales and support will produce results through empowered teams. You may want to read, How Collaboration Can Work for Business.
And to get your fire going, think how training and sales pitches are most often customized and require special software, like web conferencing tools. If you're questioning what tools to use, start with Defining Your Purpose to help your organization learn to experiment and adapt to new software technologies.
Image copyright Vernon Wiley/iStockphoto 2012.
Social software in the workplace like an intranet provides advantages for finding experts and making valuable connections to organizational and project resources. But conscious actions to improve identification of resources may require human intuitiveness and creativity.
That is why I'd like to suggest setting up a recommendation group, much like how a review group or interdisciplinary team will function. A recommendation group would consist of cross-functional members within your organization, like market research, corporate communications, and human resources. The group would help pull together experts beyond the software logic, as needed for collaborative projects or identify people in your organization that can serve as advisor or consultant.
There is substantial reliance on search and retrieval of knowledge resources in the workplace. Review this actionable approach, Improving Knowledge Resources in Social Software for Collaboration through a recommendation group and several other ideas to build more robust knowledge resources. You can send me an email how you've accomplished a recommendation group or submit your ideas in the comments.