For organizations managing and publishing product or technical information, the ability to keep pace with rapid changes in the global market is one of the biggest challenges. SDL, a global information management company, is sponsoring a webinar on April 12, 2012, for the general public to learn more about deploying content systems to satisfy collaboration requirements across different cultures, time zones, and business practices.
DITA, a component content management system, is the technology to help manage information into reusable blocks especially multi-language support. Our recent case study at Autodesk described the company's customer contributed knowledge community to support fellow users that was developed in 14 languages and was built on DITA technology by MindTouch.
Who can benefit from learning more about reusing content in large collaborative environments? Typically engineering, aerospace, and computer manufacturing users will benefit to learn about producing product information, for example, in various multimedia formats to enhance customer experiences. Information for training, marketing, and customer support are types of information that are being produced in reusable content blocks to save time, resources, and the bottom line.